Refund Policy

• Ask within 7 days of buying if the lesson or course doesn't play, is very different from its description, or was bought by mistake.
• We may decline refunds if most of the course has already been watched, a certificate was earned, or refunds are being requested repeatedly.
• Teachers can also choose to refund their students at any time.

• If the teacher cancels a class, every ticket is refunded in full automatically.
• If you can't make it, ask for a refund up to 24 hours before the class starts.
• If a class doesn't happen or has serious technical problems that aren't on your side, contact us within 7 days.
• Tickets for classes you attended aren't refundable.

• You can cancel your Plan at any time; it stays active until the end of the month you paid for.
• We don't refund partial months. If you were charged by mistake, contact us within 14 days.

Email support@almamater.life from the email on your account with what you bought and why. When a refund is approved, the whole amount comes back to you, including almamater LIFE's fee, and access to that item ends.